FAQs

PRODUCT INFORMATION | CANVAS PRINTS

What exactly are 'floating frames'?

Used exclusively for our canvas prints, these are simple, minimalist frames, made a fraction bigger than the canvas, leaving a small gap between the print and the frame. They are ideal for showcasing thick gallery wrapped canvas art because none of the art is obscured by the lip of a traditional picture frame: It’s as though the canvas is “floating” inside its frame. Floating frame

What colour options do your floating frames come in?

Stylish and chic, our frames are available in white, black or natural wood. Floating frame corners

What are the measurements of the floating frames?

Please note that the measurements stated on our canvas prints are for the print size only, and exclude the frame measurements. Our floating frames measure an additional 3cm wide and are 4cm deep.

What is AttikoArt's recommended method for hanging a floating canvas frame?

For best results we recommend hanging your floating canvas frame directly on a couple of screws without the need for any additional hanging bracket/fixture on the back of the canvas. We like this method because it allows the canvas to sit flush against the wall, giving a streamlined and stylish finish. Please note, all of our canvases can be hung in both portrait and landscape orientation.

PRODUCT INFORMATION | MOUNTED PRINTS

What is the framing like?

Our mounted prints are made on top-grade photographic paper and displayed in an elegant white passpartout border. We have chosen beautiful, simple, modern frames that set the art off perfectly. Mounted print

What frame colour options can I choose from?

We offer a choice of four finishes: black, walnut, satin gold and satin silver. Mounted print corners

What are the measurements of the frames?

The frame itself measures 2cm wide and is 3cm deep. Please note that the measurements stated on our mounted prints account for the overall product size, including the frame. 

BESPOKE PRINTS

Can I order a print in my own preferred dimensions?

We can do that for you if you want a canvas print (but not, unfortunately for the mounted prints). If you need a special size please contact us at info@attikoart.com and we can discuss your needs and give you a price.

Can I order a print in my own choice of colours?

We get it. You’ve fallen in love with a piece of our art but the blue (or red or green) we’ve suggested just isn’t going to work with your decor. Let us know at info@attikoart.com and we’ll work with your colour swatches or samples to come up with a bespoke colour way for you. This design service costs £75 and is in addition to the price of the print.

Can I order a bespoke print and still return it if I don’t like it?

Unfortunately, if you order a bespoke print (personalised size or special colours) we cannot offer a refund if you change your mind. Our quality guarantee still applies though – if there is a problem with the print we will, of course, replace it free of charge.

FREE PROFESSIONAL HELP & ADVICE

Can I get help with choosing my print before I order?

If you’re unsure about styling we are happy to advise you. Just send us a few photos of your room along with the dimensions and we will give you our honest professional advice for free.

DELIVERY/SHIPPING

How much is the shipping fee?

For mainland UK, Belgium, the Netherlands and Germany AttikoArt has a flat shipping rate of £5.95 regardless of the number of canvases ordered (up to 100kg). For other areas, please consult our shipping rates here.

Which countries does AttikoArt ship to?

Currently we ship to mainland UK, Northern Ireland, Jersey, Guernsey, Belgium, Netherlands, Germany, Spain and mainland USA.

Can I get a print if I don’t live in one of those countries?

If you don’t live in one of these countries please drop us a line and we’ll try our very best to sort something out for you.

How long will I have to wait to receive my print?

All of our prints are custom made to order. We aim to deliver our canvas prints to you within 7 working days, and our mounted prints within 10 working days. (Weekday delivery only).

How do you ship the prints?

We use UPS to deliver all of our canvas prints. We use DPD to deliver all of our mounted prints.

Do I get a tracking number for my order?

Yes, you get a tracking number sent to you via email when your order has left the warehouse.

EXCHANGES/RETURNS

What is AttikoArt’s general policy on returns and refunds?

For all orders, other than bespoke prints, we offer a no-quibble 28 day money back guarantee. Please see our Returns Policy for full details.

Is there a fee for returns?

Yes, the customer pays for the return. Read more here about how to make a return.

Can I order a bespoke print and still return it if I don’t like it?

Unfortunately, if you order a bespoke print (personalised size or special colours) we cannot offer a refund if you change your mind. Our quality guarantee still applies though – if there is a problem with the print we will, of course, replace it free of charge.

ABOUT ATTIKOART

What is AttikoArt?

AttikoArt is an exclusive source of abstract art prints for contemporary interiors: We like to think of it as the place “where art meets interior design”. We provide affordable and quality prints for discerning decorators who want their homes to look unique, beautiful and packed with style. Every one of our pieces is printed exclusively to order.

How does AttikoArt work?

  • Browse our collection of canvas prints or mounted prints and choose your favourite print
  • Choose the colour option that fits in with your decorative scheme
  • Select the size of the print to suit your wall
  • Select the frame finish
  • Place your order!

For a little help with these steps, please consult our buying guide.